TM
Thabo M

1 reviews | Active since Nov 2011

17 Apr 2023, 06:15

Price lock ****

I regret the day I signed up for price lock, this thing it's a ****. There are months where they debit my account with the agreed price lock plan then there are months where they inflate prices. Like this month they've debited my account with 811 instead of 592 and when you call them you don't get any assistance, their call centre is whack.

0
Replies (3)
TM
Thabo M's update17 Apr 2023, 06:20
Reviewer Update
I erroneously gave dstv 4 stars instead of 1. Their service is so disgusting to say the least
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Apr 2023, 06:59
Official
Hi Thabo Elias Maaga, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
TM
Thabo M's update19 Apr 2023, 13:29
Reviewer Update
But it doesn't reflect as credit on my dstv account