Price Lock ****

I have just taken out a DSTV Price Lock deal and I must say that it was a bad decision on my part, I have my service disconnected twice in the past two weeks and every time I contact the contact centre i'm told by the consultants that they are unable to assist me.

I have been told that my account is in arrears however when I agreed to the deal the consultant assisting me said that my credit is enough to carry me through until my debit order date. When I called last week, the consultant said that I was double charged when they loaded the contract and that she is reversing the charges, she then reconnected me but again today my service is terminated and again it's because my account is in arrears

Called earlier today and the consultant said someone from price lock department will give me a call and still haven't received any call.