NG
Natalie G

1 reviews | Active since Oct 2010

30 Mar 2020, 09:46

PRICE INCREASE DURING A NATIONAL DISASTER???

Good day,

I am extremely disgusted in DSTV (MULTICHOICE). I called today to disconnect my services as I am not needing them at this time, I then queried the amount to pay as its a bit higher than normal. Call centre agent informs me that their is a price increase scheduled for April?, Premium packages are already overpriced and all you get is repeat after repeat...………… now you want to increase during a national disaster?? Not very customer driven are you, hope more customers suspends their accounts as you are being a money hungry driven company.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Mar 2020, 09:58
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team