PH
Pamela H
1 reviews | Active since Nov 2013
02 Nov 2015, 18:17
Premium Subscriber with no HD services and catchup
Premium subscriber with explora, but hd channels are not in HD and cannot watch catchup as apparently this service is available to premium subscribers only!!! Spent R250 on calls to dstv and noone can sort it out!!! What a disaster!!! So miserable and wish there was an alternative subscriber to use!!! What am I paying for? Also apparently I don't have insurance and yet I have been paying for this service!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 12:10Hello Pamela Hadebe,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Nov 2015, 12:10
Official
Hello Pamela Hadebe,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team