MA
Mark A
1 reviews | Active since Jul 2023
08 Jul 2023, 16:35
Premium Streaming Payment Issue
Paid for Premium Streaming and it was linked to my previously closed account. Now I am unable to use the service and the call centre is unable to correct this. I now have to email to request a refund. Very frustrating and they wonder why they lose customers at such a rate.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Jul 2023, 16:48Hi Mark,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Jul 2023, 16:48
Official
Hi Mark,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,