KT
Karabo T
1 reviews | Active since Apr 2010
05 Mar 2022, 18:25
Premium streaming and Showmax
I took up the premium streaming offer here. https://www.dstv.co.za/get-dstv/packages/dstv-premium-ott/
Which says Add showmax at no additional cost. I tried adding showmax, however that did not work. After 2 months of queries. I have been told I cannot add showmax as that is an additional offer on top of the discounted subscription for streaming only.
The only solution is to wait 3 months and then I can add showmax.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Mar 2022, 19:11Hi Karabo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Mar 2022, 19:11
Official
Hi Karabo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Mar 2022, 16:04Hi Karabo,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the the term's and conditions do indicate that no other discount can be added to the discounted subscription.
Please copy and past these terms and conditions as it states on number 8 or 11 https://www.dstv.com/media/nc4nj5yy/premium_streaming-_r699_3months_tc_v11-1.pdf
Kind Rehards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the the term's and conditions do indicate that no other discount can be added to the discounted subscription.
Please copy and past these terms and conditions as it states on number 8 or 11 https://www.dstv.com/media/nc4nj5yy/premium_streaming-_r699_3months_tc_v11-1.pdf
Kind Rehards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Mar 2022, 16:04
Official
Hi Karabo,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the the term's and conditions do indicate that no other discount can be added to the discounted subscription.
Please copy and past these terms and conditions as it states on number 8 or 11 https://www.dstv.com/media/nc4nj5yy/premium_streaming-_r699_3months_tc_v11-1.pdf
Kind Rehards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the the term's and conditions do indicate that no other discount can be added to the discounted subscription.
Please copy and past these terms and conditions as it states on number 8 or 11 https://www.dstv.com/media/nc4nj5yy/premium_streaming-_r699_3months_tc_v11-1.pdf
Kind Rehards,
DStv: Hello Peter Team
Best regards,