1 reviews | Active since Jan 2018
Premium Pricelock
I am a first time DSTV customer! I have requested and been approved for the dstv premium price lock package on the 2nd of January 2018. Whereby I was informed that an installer will come with the decoder, dish, etc. The installer contacted me last week friday, came here and I WAS COMPLETELY EMBARRASSED!!! YOU WERE SUPPOSED TO DELIVER THE DECODER!! WHEREBY STILL UNTIL TODAY IT HAS BEEN 8 WORKING DAYS AND NOTHING HAS BEEN DONE!! NO FEEDBACK NO DECODER NO NOTHING!!!! YOU GUYS ARE A DISGRACE! I DON'T WANT YOUR PRODUCT ANY LONGER!! THE WHOLE DSTV IS ABSOLUTELY USELESS!!!! YOU NEVER RESPOND TO QUERIES!! NEVER GET BACK TO A CLIENT!!! I WANT TO CANCEL THIS ****. I WANT A MANAGER TO PHONE! A.S.A.P !!!!!!!!!
Dear Tachelle
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Tachelle
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Tachelle
I apologise for the inconvenience you may have experienced.
We take pride in ensuring our customer’s satisfaction. Sadly, we did not meet your expectations.
Our Price Lock team has committed to contact you shortly with the feedback.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
Good day Tachelle
I apologise for the inconvenience you may have experienced.
We take pride in ensuring our customer’s satisfaction. Sadly, we did not meet your expectations.
Our Price Lock team has committed to contact you shortly with the feedback.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,