FV
Frans V
1 reviews | Active since Aug 2011
28 Apr 2022, 15:17
PP: DECODER PAYMENT PLAN
I renew my contract last year and now for the last 2 months, it shows an account added. I do not owe them any monies. This DPP decoder payment plan is ****. It says I owe money on my dstv but I pay every month on time but still it says I owe them and its on my Clearscore now. So it makes me bad on my credit as the score has now dropped by 17 points. I have been a lowal subscriber from when dstv started. If this is not resolved and my credit score not corrected I will be forced to cancel my subscription.
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DStv (MultiChoice)'s replyOfficial
28 Apr 2022, 16:09Hi Frans ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Apr 2022, 16:09
Official
Hi Frans ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,