Post paid DSTV account?

<p>I have 2 decoders on my name but my services were cut, I was told to pay 750 to reconnect my account, which I then paid, Now on the 13th my decoders got disconnected again. </p> <p> </p> <p>I spoke to a lady by the name of Thabiseng, she was not helpful at all. She told me I have to pay for post-paid services? really? is DSTV not a pre-paid service?</p> <p> </p> <p>How does it become that a pre-paid service has errears, Please reconnect my decoders with immidiate effect because I paid on the 20th of February and I excpect to be connected until the 20th of March.</p> <p> </p> <p>Customer number: ********** 1</p> <p> </p> <p>Regards</p> <p>Tshembane</p> <p> </p>