tB
truia B

1 reviews | Active since Jun 2018

21 Jun 2018, 16:14

PORTIA RALETJANE

DSTV I want to say Thank you to PORTIA RALETJANE for being the only one that was able to resolve the matter after I have been fighting with dstv for 3 days over incorrect billing issues. Your other consultants said they would call back and then they don't , they then closed my query as resolved. Portia kept on calling me until the matter was sorted out . Please train the rest of your staff . or let Portia train them .

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2018, 17:23
Official

Dear Truia Bolton,

Thank you for taking the time to point out the wonderful service your received from our consultant, as we continually strive to improve our service, feedback such as yours is extremely valuable.

Once again, thank you for the positive feedback.

Feel free to contact us should you require any further assistance.

Kind regards

DStv: Hello Peter Team