Poorly Trained People Working at Multichoice.
Had shocking service from MWeb, so I cancelled my subscription at end March 2023. So tried to get Fibre from Multichoice....what a joke. Nobody calls you back, and when they did they cut the call halfway in the call and never call back, spoke to somebody on their Chat, they are just as clueless, cannot get pricing, they ask for your details but just quote off a sheet in front of them, they are useless and unable to give one a price for Fibre, Plus premium, Plus the others, no clue ...........
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
22 Mar 2023, 14:17Hi Alan Harvey,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Mar 2023, 14:17
Official
Hi Alan Harvey,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
23 Mar 2023, 17:30I will await their reply, failing which I will have no choice but to write another negative report.
's update23 Mar 2023, 17:30
Reviewer Update
I will await their reply, failing which I will have no choice but to write another negative report.
