POOREST SERVICE EVER!!!! NO FOLLOW UP CALL /EMAIL FROM MULTI CHOICE

Let me say ..my first request was not attend NO CALL from multi choice ..

Fast forward since they asked me for proof-of-payment I sent them my bankstatement as the transaction was a STOP ORDER..all of a sudden. I have debit order that I didn't authorize on my account (WITH A REFERENCE NUMBER THaST DOESN'T BELONG TO ME) Thier online agents which are trained to unhelpful and rude to customers refused to give me more information regarding my dispute they're are ivasive and again IM ASKING FOR THE RICH PEOPLE TO CREATE COMPETITION FOR THIS REDICULOUS SERVICES