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Danielle D

1 reviews | Active since Jul 2020

21 Mar 2021, 12:16

Poorest service

THE poorest service EVER!!!!! THEY owe ME R950, for connecting a package to my account that I wasn't even aware of. My Compact Plus is like R529pm. Yet they keep in disconnecting my service, because after 6 weeks NO ONE at MC head office, has DONE anything to sort this out. It's just easier to cut my service... And the *****s who are ACCELERATING my query. WHAT does that actually MEAN? That they never phone you back? Ot leave you without service for a week, even if it is paid for. Customer number ***6

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Mar 2021, 12:41
Official
Hi Danielle,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team