TJ
TELRITA J

1 reviews | Active since Mar 2015

04 Nov 2016, 18:25

Poor very poor customer service!

<p>I emailed documents ti changeofowlnership as advised. Ive beebd phoning, emailing for them to link my decoders to my daughters profile. I was promised it will be on by Thursday. The call centre promised me this morning when i phoned it will be done. Nothing happened. Im so frustrated with DSTV. Why advertise that we can use fax or emailing facilty, when it clearly does not work. We have to physically go to a multichoice centre office to get help. Im really disappointed. </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Nov 2016, 07:50
Official

Dear TELRITA

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Nov 2016, 10:02
Official

Good day Miss TJ JACOBS

Thank you for bring this matter to our attention.

Please refer to your personal e mail address for more detail pertaining to our request

Kind Regards

Rupert