poor Turn around time

Item: DStv (MultiChoice)
Rating: 1
Author: F. N.

so 2 weeks later im still waiting for a call with feedback. it seems dstv only responds when a complaint is posted here. so can someone now please sort out my billing and gov me a call because im tired of sending you guys emails and asking for my service to be reconnected for your guys incompetence

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

31 Mar 2021, 15:36

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply31 Mar 2021, 15:36

Official

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

F. N.'s updateReviewer Update

31 Mar 2021, 18:18

Thank you for doing your absolute best to assist me.
I must commend the H.P team for their quick and efficient response and resolutions.
To Sandile a very big thank you for your assistance your are truely a man of laughter joy and excellent customer service.
well done to you

F. N.'s update31 Mar 2021, 18:18

Reviewer Update