AR
Ameer R

1 reviews | Active since Feb 2016

25 Feb 2016, 10:21

Poor systems and terrible service!

Please check the link below for more details, trying to prove to multichoice that we are tired of being mistreated while they rake in the millions. [URL Removed]

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2016, 09:32
Official
Hello arhodes,

We do apologies for the inconvenience you experienced in this regard.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

According to our records you have been assisted by one of our consultants that assisted you with your query.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:

-Twitter@DStvCare
-Facebook/DStv
- ***

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Your support, and that of all our customers, is important to us.

Regards
Rupert