SW
Schalk W

1 reviews | Active since Jul 2014

02 Nov 2024, 20:58

Poor streaming as per usual

A second weekend with issues streaming live sports. DStv keeps consistent with their less than satisfactory service. But can you expect from an organisation that does not have to care about their service delivery on the basis that they have the sole rights to broadcasting? No competition makes it easy to be cavalier. Pity I can't post my screenshots here...

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Nov 2024, 21:33
Official
Hi Schalk, 

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 
Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2024, 15:55
Official
Hi Schalk, 

Kindly note that we tried contacting you on  082****224 to no avail.

Please send us an email on *** with a screenshot of what is showing on your side on the app as well as the website or further assistance.

 Kind regards, 
DStv: Hello Peter Team

Best regards,

SW
Schalk W's update05 Nov 2024, 09:56
Reviewer Update
Dear DStv,

I noticed a phone call on Sunday afternoon.
Due to the nature of the timing, I did not answer as I did not expect to hear from you.

https://mybroadband.co.za/forum/threads/dstv-stream-down-for-all-browsers.***/page-3#post-***5

I wish to bring your attention to the link above, where a group of people are experiencing streaming issues.

If you are interested and could care enough to review what has been shared, you may find my screenshots there.

I wish you all the best and hope someone will take you to task and create a better service!!