pM
phumzile M

1 reviews | Active since Mar 2013

15 Nov 2016, 17:33

Poor Signal

<p>I have a DSTV for long time now,so few months back i added an extra view and everything was fine for 4 months,in the few weeks i have a problem,the other decorder is not working,i keep on getting an error on my tv and its not allowing me to use my servives.i called the call centre multiple times and they do assist but the error keeps on coming back,,its been 2 weeks not i'm not able to use the services that i'm paying for every month without fail.i called the call centre again and i was told that i have to call an installer,my question whos gona pay the installer?i'm not will to pay more money because this is not faulty.Multichoice you need to fix this and you must fix it noq</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2016, 07:34
Official

Dear Phumzile

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2016, 11:39
Official

Dear Miss M Mpofu

We’ve tried to contact you on your mobile number provided, however you were not available and was not able to leave a voice message for you. The reason for our call was to check if your technical problem is resolve. Should you require any further assistance, please feel free to contact us.

Regards

Nesta

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2016, 11:40
Official

Dear Miss M Mpofu

We’ve tried to contact you on your mobile number provided, however we were able to leave a voice message after we have tried contact you several times. The reason for our call was to check if your technical problem is resolve. Should you require any further assistance, please feel free to contact us.

Regards

Nesta

Best regards,