Poor Sevice Delivery

<p>I paid my account by EFT on Friday 28th October, which is the due date, only to have my services disconntect on Sunday 30th October. When I called in I was told the payment didn't reflect as I did an EFT after hours. The consultant told me to to pay my account during the day or make use of a debit order. I advised her that I work and do cell phone Banking after hours ( the benfefits of having cell phone banking). I also told her that multichoice offers me different choices of payment and I have been inconvenienced with a debit order due to incorrect amounts being deducted. I was tehn charged a reconnection fee........................REALLY.............my account was paid on time. I was asked to email my proof of payment before they reconnect my services ad also have the reconnection fee reversed. I emailed this and to date I have not had any confirmation of the reconnection fee being reversed.......................this service stinks and is unacceptable!!!!</p>