POOR SERVICES & LIES

Dstv is the worst nightmare, i regret taking subscription with them. When it comes to the deduction they don't hesitate. It is almost a month waiting for my refund. Everytime when i call it's a different stories or excuses and lies. I wasn't informed that my refund will be pain in 14 working days, but guess what, it's almost a month. I requested the the refund on the 17 April 2023, until today. What i get it's excuses excuses. I want my money please, the worst part they don't even keep you updated. I surely i called more than 10 times, but from that 10 times i got different excuses, the last time i called, i was informed that the money has been paid, but where? I don't know coz i've never received any money.