1 reviews | Active since Jun 2013
Poor services and customer services
COMPLAINT!
Chillyconsulting Chilly to proofofpayment 6 days agoDetails I'm very disappointed in your services.on the 7th I checked balance on my phone it said R160...and I paid R200 and something said no I upgraded...then check balance on my whatsapp it said it should R398...and the paid another R200 to make it R400.
Today my son wakes up to no cartoons.Your system are not taliking to each other and that is not my problem and I won't be liable to your system problems. Its just like this morning I have two different messages saying to things...which is which?? DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R160 using ref no. ***4 or click payat.io/dstv/***4
DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R248 using ref no. ***4 or click payat.io/dstv/***4
I'm not going to pay any reconnection because of your system problems.See attached.
I need a clear reckon for my account since upgrade.For future purposes when one ask for a balance it should be a clear balance not your guess works.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
