Poor services!!
<p>I'm really disappointed in the services of Multichoice...my dstv walka was ****** and first they referred me to the nearest Multichoice Branch in Alberton only to tell me I should go to the Randburg branch in order to do the claim..my case number was wrong and had to go to the police station again to get it corrected..after spending half of my day at the Randburg office I was told that they do not process claims over a weekend and that they will phone me on Monday (yesterday) and get the walka delivered to me....still no phonecall....quick to take your money but difficult to claim back...</p>
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DStv (MultiChoice)'s replyOfficial
19 Jul 2016, 10:37Dear Mr P Du Plessis
As per our telephonic conversation we apologies for the delay and for the inconvenience caused. We confirm that Siyabulela from the walk in centre is busy with your Walka complain, however you will receive a call back from him before end of business today.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply19 Jul 2016, 10:37
Official
Dear Mr P Du Plessis
As per our telephonic conversation we apologies for the delay and for the inconvenience caused. We confirm that Siyabulela from the walk in centre is busy with your Walka complain, however you will receive a call back from him before end of business today.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,