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Naveshan G

1 reviews | Active since Jul 2020

05 Aug 2022, 21:25

Poor Service Yet Again From Dstv

Once again Dstv's poor service is shown.Called in last week Monday to connect my Dstv with the internet package.Kept being told "tomorrow they will call".Called yesterday for the 3rd time and guess what?Mqde me eft a fee and was told they will phone today and have it all done.Guess what?They never called.I cannot even upgrade it via the app as it is not allowed until they sort out the upgrade.Worst customer service ever.

As for their rewards on the app It's a total **** as I won a free month of premium last year December,got and email saying it will be connected in January to premium but it's August now and yeah not even my package I pay for can be connected.

Missing the start of EPL.Thank you dstv.Reward your poor service with another price increase on your packages.

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Replies (3)
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Naveshan G's update06 Aug 2022, 10:21
Reviewer Update
Please call me as I was busy and didn't have my phone with me.
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Naveshan G's update07 Aug 2022, 19:04
Reviewer Update
Guy phoned me yesterday telling me someone will call me to sort my issue out.Till now nobody has called.This is going on to the 3rd week.Poor service to say the least
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Naveshan G's update08 Aug 2022, 14:43
Reviewer Update
Can somebody sort my issue out or not as nobody as called after saying they will "tomorrow" 2 days ago