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yolandi B
1 reviews | Active since Jun 2016
15 Jan 2020, 06:25
Poor service unresolved complaint
We are strugling to get assistance since November with PVR function that is not working and high bills that escalate every month with no explanation. Send a mail and still await feedback. Ref ***
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Jan 2020, 10:23Hi Yolandi Barnard,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Jan 2020, 10:23
Official
Hi Yolandi Barnard,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
22 Jan 2020, 16:13Hi Yolandi Barnard,
We apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site.
Our records indicate you do not have active services, unless you are referring to an account under someone else's name, we will need their account details to assist accordingly. You need to have an active DStv subscription to use DStv PVR functions on the decoder.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site.
Our records indicate you do not have active services, unless you are referring to an account under someone else's name, we will need their account details to assist accordingly. You need to have an active DStv subscription to use DStv PVR functions on the decoder.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
DStv (MultiChoice)'s reply22 Jan 2020, 16:13
Official
Hi Yolandi Barnard,
We apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site.
Our records indicate you do not have active services, unless you are referring to an account under someone else's name, we will need their account details to assist accordingly. You need to have an active DStv subscription to use DStv PVR functions on the decoder.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site.
Our records indicate you do not have active services, unless you are referring to an account under someone else's name, we will need their account details to assist accordingly. You need to have an active DStv subscription to use DStv PVR functions on the decoder.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.