TN
Tatum N
1 reviews | Active since Feb 2024
04 Mar 2024, 10:31
poor service terrible technology
Im so tired of Dstv. even the chat system is terrible. i updated my login in details a month or 2 ago. it worked a few times and now im unable to login in from a different device because the details have gone right back to the old login details. what is going on please help me understand why the service is so poor and the technology terrible. why do i pay so much for this nonsense.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Mar 2024, 10:42Hi Tatum,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Mar 2024, 10:42
Official
Hi Tatum,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
TN
Tatum N's updateReviewer Update
06 Mar 2024, 10:28TO ADD MORE INSULT TO INJURY , I RECEIVED A MESSAGE FROM DSTV 5 MINUTES AGO SAYING MY DEBIT ORDER WAS NOT PAID. FIRSTLY I PAY VIA EFT WAY BEFORE THE DEBIT IS DUE, PLEASE CHECK MY PAYMENT HISTORY.
I PAID ON THE 26TH FEBRUARY VIA EFT LIKE I DO FOR THE PAST 2 YEARS. SECONDLY A FURTHER R25 WAS DEBITED FROM MY ACCOUNT ON THE 28TH FEBRUARY. WTH IS GOING ON?
I WANT THIS RESOLVED RIGHT NOW!
I PAID ON THE 26TH FEBRUARY VIA EFT LIKE I DO FOR THE PAST 2 YEARS. SECONDLY A FURTHER R25 WAS DEBITED FROM MY ACCOUNT ON THE 28TH FEBRUARY. WTH IS GOING ON?
I WANT THIS RESOLVED RIGHT NOW!
TN
Tatum N's update06 Mar 2024, 10:28
Reviewer Update
TO ADD MORE INSULT TO INJURY , I RECEIVED A MESSAGE FROM DSTV 5 MINUTES AGO SAYING MY DEBIT ORDER WAS NOT PAID. FIRSTLY I PAY VIA EFT WAY BEFORE THE DEBIT IS DUE, PLEASE CHECK MY PAYMENT HISTORY.
I PAID ON THE 26TH FEBRUARY VIA EFT LIKE I DO FOR THE PAST 2 YEARS. SECONDLY A FURTHER R25 WAS DEBITED FROM MY ACCOUNT ON THE 28TH FEBRUARY. WTH IS GOING ON?
I WANT THIS RESOLVED RIGHT NOW!
I PAID ON THE 26TH FEBRUARY VIA EFT LIKE I DO FOR THE PAST 2 YEARS. SECONDLY A FURTHER R25 WAS DEBITED FROM MY ACCOUNT ON THE 28TH FEBRUARY. WTH IS GOING ON?
I WANT THIS RESOLVED RIGHT NOW!
TN
Tatum N's updateReviewer Update
06 Mar 2024, 10:42MY REFERENCE IS ***
ANOTHER THING, PLEASE CHECK MY HSITORY OF COMPLAINTS SINCE DECEMBER/JANUARY, MY AGREED SUBSCRIPTION IS R901 , R879 PLUS R25 FOR THE FUNERAL INSURANCE.
TODAYS MESSAGE SAYS MY SUBSCRIPTION IS R929.
I JUST COMPLAINED ABOUT THE THIEVERY , WHEN DTSV WAS DEBITING OVER R1000 FOR 2 TO 3 MONTHS AND NOW AGAIN?
ANOTHER THING, PLEASE CHECK MY HSITORY OF COMPLAINTS SINCE DECEMBER/JANUARY, MY AGREED SUBSCRIPTION IS R901 , R879 PLUS R25 FOR THE FUNERAL INSURANCE.
TODAYS MESSAGE SAYS MY SUBSCRIPTION IS R929.
I JUST COMPLAINED ABOUT THE THIEVERY , WHEN DTSV WAS DEBITING OVER R1000 FOR 2 TO 3 MONTHS AND NOW AGAIN?
TN
Tatum N's update06 Mar 2024, 10:42
Reviewer Update
MY REFERENCE IS ***
ANOTHER THING, PLEASE CHECK MY HSITORY OF COMPLAINTS SINCE DECEMBER/JANUARY, MY AGREED SUBSCRIPTION IS R901 , R879 PLUS R25 FOR THE FUNERAL INSURANCE.
TODAYS MESSAGE SAYS MY SUBSCRIPTION IS R929.
I JUST COMPLAINED ABOUT THE THIEVERY , WHEN DTSV WAS DEBITING OVER R1000 FOR 2 TO 3 MONTHS AND NOW AGAIN?
ANOTHER THING, PLEASE CHECK MY HSITORY OF COMPLAINTS SINCE DECEMBER/JANUARY, MY AGREED SUBSCRIPTION IS R901 , R879 PLUS R25 FOR THE FUNERAL INSURANCE.
TODAYS MESSAGE SAYS MY SUBSCRIPTION IS R929.
I JUST COMPLAINED ABOUT THE THIEVERY , WHEN DTSV WAS DEBITING OVER R1000 FOR 2 TO 3 MONTHS AND NOW AGAIN?