NB
Niti B

1 reviews | Active since Oct 2017

14 Dec 2017, 20:53

Poor service still not resolved

I am so sick and tired of this 3rd time i went to umhlanga dstv first it was E30 message which wasnt going away finally 2nd time now got new decorder and gives me E48 message i am so tired of this wasting my time calling call centre going to dstv asking help again an again logged another request hello peter still waiting for them call past 24 hours this so frustrating dstv...why pay for something u cant watch due to poor service received

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Dec 2017, 09:14
Official

Dear Niti Bhatt

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Dec 2017, 12:50
Official

Dear Niti Bhatt

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.

We tried to contact you to assist with your concerns without any success.

Should the problem persist, please advise us by return mail and we will assist you accordingly.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,