Poor service, robbing their client day light. DSTV is a **** making money from its clients

1. DSTV is a **** 2. We paying much for a repetition of everything we watching One the consultant called me trying to sell something which I declined because I already have. I am on family package and my monthly debit order has a discount subscription. The consultant by the name of Thabang called and try to sell me the subscription I have. I declined because I already have and he then cancelled the subscription and activate it again and I was charged R100 something which made my August debit Oder to be over R500. I called I was told I will be contacted within 24-48 hours which never happened. I called making a follow up on that I was told a refund escalation has been logged but there is not ref number the account will be updated with 24-48 hours. I gave them the time checked my account it was still the same. I have been trying to call since then and been taking from pillar to post with no clear feedback. Re demanded to recorded call for that day and it was no where to be found. I then went to chart with their consultant Thandi who said to me she cannot see anything