TL
Thabo L
1 reviews | Active since May 2019
09 Oct 2024, 10:46
poor service /replacement of decoder
Pathetic service very poor, called in for assistance consultant on the line less interested and took her own sweet time to check, if my decoder has insurance. now I see why people are leaving multichoice DSTV.
call lasted 18 munities with no feedback we were made to hold for that long, just to check insurance -call was and today 10:21am -10/09/2024 Decoder serial A***/this decoder doesn't work /even took it to the agency near me they advised it needs to be exchanged by multichoice directly .
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Oct 2024, 12:19Hi Thabo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Oct 2024, 12:19
Official
Hi Thabo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
TL
Thabo L's updateReviewer Update
18 Oct 2024, 10:49good day,
I hope this message finds you well. I am writing to express my sincere gratitude to each and every one of you for your swift assistance and dedication. Thank you to everyone that was involved.
It is truly inspiring to see such a high level of collaboration and professionalism. The decoder
replacement was received and installed.
regards,
Thabo
I hope this message finds you well. I am writing to express my sincere gratitude to each and every one of you for your swift assistance and dedication. Thank you to everyone that was involved.
It is truly inspiring to see such a high level of collaboration and professionalism. The decoder
replacement was received and installed.
regards,
Thabo
TL
Thabo L's update18 Oct 2024, 10:49
Reviewer Update
good day,
I hope this message finds you well. I am writing to express my sincere gratitude to each and every one of you for your swift assistance and dedication. Thank you to everyone that was involved.
It is truly inspiring to see such a high level of collaboration and professionalism. The decoder
replacement was received and installed.
regards,
Thabo
I hope this message finds you well. I am writing to express my sincere gratitude to each and every one of you for your swift assistance and dedication. Thank you to everyone that was involved.
It is truly inspiring to see such a high level of collaboration and professionalism. The decoder
replacement was received and installed.
regards,
Thabo