Poor service, overcharging clients.

The service is really disappointing.

I have paid my subscription on the 28th November 2020, but last used the explora on the 18th December. So I wanted to pay in December they charged me 619 which they said I owed movie channels and I disputed that and we fixed the error and I still didn't pay the 545 which I was supposed to pay for December as I was still in Limpopo. On Saturday I checked my account it says I must pay 350 but I left it and checked yesterday it said I must pay 772.60 and I am asked the consultant he sounded unsure about his story and he did not make sense I went to Facebook to send the message but the people were rude because they couldn't explain how did I accumulate interest of 223.76 while we know that if you do not pay for the following month your services get disconnected and when you come back you pay subscription plus reconnection fee. My subscription is 399 plus 100 pvr and 50 reconnection fee why am I being charged extra 223.76

This morning on Facebook I was sent this message (The payment made on the 28th of November was to cover the services for the month of December viewing period 25/11/2020 to 24/12/2020 hence the services were active in December until the system auto-disconnected due to non payment on 25/12/2020. ~BMM) but still have to pay 772.60 while my acc3 was disconnected on the 25/12/2020 what is the extra 223.76 for ifmy account was not activate.

Fix this as it is frastrating to call you and sent you messages every month, that's the other reason I cancelled showmax because you were overcharging me like you want to do now. I want to pay today but fix this error