CM
Chuma M

1 reviews | Active since Jul 2020

19 Jul 2020, 09:19

Poor service on a downgrade

I just received the worst service. I changed my package from Premium to Access and DStv agree on the change of package and the downgrade would happen on 3rd of July but now I have to pay reconnection charges. This is just poor service from DStv I tell you.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2020, 10:02
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team