WW
Winlay W
1 reviews | Active since Jun 2020
26 Jul 2020, 13:38
Poor service of DSTV
Dstv very poor service delivery they can't even fix my dstv app on my compact plus package. This is ridiculous.... Paying for a service that they can't deliver. ***
Helpful (0)
Replies (7)0
Replies (7)
DStv (MultiChoice)'s replyOfficial
26 Jul 2020, 13:47Hi Winlay,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Jul 2020, 13:47
Official
Hi Winlay,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
WW
Winlay W's updateReviewer Update
28 Jul 2020, 12:07Hi Guys
I'm still waiting for feedback from the above poor service from DSTV, I'm standing in the line here in Cape Town N1City, waiting to be helped as the online services is super poor and unsatisfactory.
Question:
Will I be reimbursed for the services lost during this time?
I'm still waiting for feedback from the above poor service from DSTV, I'm standing in the line here in Cape Town N1City, waiting to be helped as the online services is super poor and unsatisfactory.
Question:
Will I be reimbursed for the services lost during this time?
WW
Winlay W's update28 Jul 2020, 12:07
Reviewer Update
Hi Guys
I'm still waiting for feedback from the above poor service from DSTV, I'm standing in the line here in Cape Town N1City, waiting to be helped as the online services is super poor and unsatisfactory.
Question:
Will I be reimbursed for the services lost during this time?
I'm still waiting for feedback from the above poor service from DSTV, I'm standing in the line here in Cape Town N1City, waiting to be helped as the online services is super poor and unsatisfactory.
Question:
Will I be reimbursed for the services lost during this time?
WW
Winlay W's updateReviewer Update
28 Jul 2020, 12:09FYI, my email address = ***
WW
Winlay W's update28 Jul 2020, 12:09
Reviewer Update
FYI, my email address = ***
WW
Winlay W's updateReviewer Update
30 Jul 2020, 05:04So, remember guys I told you two days ago I was standing in the line at Cape Town N1City branch for the above query and the consultant (Randall) promised me the the above service will be active later that day. Guess what?
He ****, the service is still not active.
FYI he logged a call though and gave me a reference number : INC-147638; Probably a **** number just to get rid of me, but I'll go and visit them again tomorrow.
Yesterday I got a call from Amanda at 15:04 to give me an update on the above only to tell me, I'll be waiting another week or so until the technicians can fix it. The technicians working from home (probably playing golf) and that's why it takes long to fix my account.
Again guys will I reimbursed for days weeks services lost.
HELLOPETER team please help here with this super poor service.
Concerned!
He ****, the service is still not active.
FYI he logged a call though and gave me a reference number : INC-147638; Probably a **** number just to get rid of me, but I'll go and visit them again tomorrow.
Yesterday I got a call from Amanda at 15:04 to give me an update on the above only to tell me, I'll be waiting another week or so until the technicians can fix it. The technicians working from home (probably playing golf) and that's why it takes long to fix my account.
Again guys will I reimbursed for days weeks services lost.
HELLOPETER team please help here with this super poor service.
Concerned!
WW
Winlay W's update30 Jul 2020, 05:04
Reviewer Update
So, remember guys I told you two days ago I was standing in the line at Cape Town N1City branch for the above query and the consultant (Randall) promised me the the above service will be active later that day. Guess what?
He ****, the service is still not active.
FYI he logged a call though and gave me a reference number : INC-147638; Probably a **** number just to get rid of me, but I'll go and visit them again tomorrow.
Yesterday I got a call from Amanda at 15:04 to give me an update on the above only to tell me, I'll be waiting another week or so until the technicians can fix it. The technicians working from home (probably playing golf) and that's why it takes long to fix my account.
Again guys will I reimbursed for days weeks services lost.
HELLOPETER team please help here with this super poor service.
Concerned!
He ****, the service is still not active.
FYI he logged a call though and gave me a reference number : INC-147638; Probably a **** number just to get rid of me, but I'll go and visit them again tomorrow.
Yesterday I got a call from Amanda at 15:04 to give me an update on the above only to tell me, I'll be waiting another week or so until the technicians can fix it. The technicians working from home (probably playing golf) and that's why it takes long to fix my account.
Again guys will I reimbursed for days weeks services lost.
HELLOPETER team please help here with this super poor service.
Concerned!
WW
Winlay W's updateReviewer Update
30 Jul 2020, 12:57Still no feedback from DSTV it has been over a week now, my account is still not active.
Please fix my account
Please fix my account
WW
Winlay W's update30 Jul 2020, 12:57
Reviewer Update
Still no feedback from DSTV it has been over a week now, my account is still not active.
Please fix my account
Please fix my account
WW
Winlay W's updateReviewer Update
30 Jul 2020, 20:41Guys this is unacceptable that you can't fix this I need my account to be fixed and reimbursed for days weeks lost
WW
Winlay W's update30 Jul 2020, 20:41
Reviewer Update
Guys this is unacceptable that you can't fix this I need my account to be fixed and reimbursed for days weeks lost
WW
Winlay W's updateReviewer Update
03 Aug 2020, 13:30My account is still not fixed, super bad service from DSTV
WW
Winlay W's update03 Aug 2020, 13:30
Reviewer Update
My account is still not fixed, super bad service from DSTV