poor service not getting back to the customer

Item: DStv (MultiChoice)
Rating: 2
Author: graeme T

i have held for 30 mins on the phone line ***. asked to speak to a supervisor ,and i was told they would call me back ? im still waiting .<br> im trying to speak to accounts about my monthly bill for R2177 debited on 1 august .<br> my id *** colin temkin <br> ref on my bank acc is 667514?<br>

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

05 Aug 2015, 15:00

Hello todes1,

Thank you for taking our call today.

As per our telephonic discussion, Mr Colin Temkin billing query has been resolved.

Should you require any further assistance, please don't hesitate to contact us using one of our touch points. Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Thank you for taking the time to contact us.

Kind regards
Dinah

DStv (MultiChoice)'s reply05 Aug 2015, 15:00

Official