1 reviews | Active since Aug 2015
Poor service nd pay more
<p>I bought en explora during the Black Friday, Saturday 26th they came nd install the decoder nd they could not pair the two, they gave me the ********** 121 no to contact, thier operating hours are from 8h30 to 16h00 I called them 8h50 nobody picked up my call, then I left my no so that they can call me, I tried them again then I managed to speak to some lady, she said she will log a call for me guess what when I call around 14h30 the same lady picked up the cal and told me the call was not logged. 15h30 it was the timethey returned my call back. Even today my dstv is off. Poor service nd pay more.</p>
Dear George
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear George
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day George
Reference is made to our telephonic conversation in regards to the service you received from MultiChoice consultants and your inactive service.
Please accept our sincerest apologies for the level of service you experienced in this regard.
You confirmed that your problem has been resolved and your service is active.
Should you require any further assistance please do not hesitate to contact us .
Kind Regards
Rupert
Good day George
Reference is made to our telephonic conversation in regards to the service you received from MultiChoice consultants and your inactive service.
Please accept our sincerest apologies for the level of service you experienced in this regard.
You confirmed that your problem has been resolved and your service is active.
Should you require any further assistance please do not hesitate to contact us .
Kind Regards
Rupert