EA
Elvin A

1 reviews | Active since Dec 2019

08 Nov 2022, 12:26

POOR SERVICE MULTICHOICE

I'm a Multichoice customer for more then 15 years I'm a premium current paying more than R900 a month . I pay my account every month my services are suspended they claim that I owe them between R300 and R500 every operator give me a different amount. How can I owe them if I pay my account in full every month. They also claim that I have a family package which I don't have and I only have one decoder. They refused to reconnect my services unless I pay the money which I supposedly owe them 😠😠

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Nov 2022, 12:28
Official
Hi Elvin Abrahams, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
EA
Elvin A's update08 Nov 2022, 16:23
Reviewer Update
Still no feedback from Multichoice very poor service . I still can't use a service that I already paid for. Pethatic.