Poor service, Misleading Customers

Don't even want to rate you!!!!!! Poor service, I contacted DSTV on Monday the 3rd of October to get an amount to pay because they have not debited my account. I was told the amount that I need to pay was R526.02, I made the payment on the same day. Thursday I got an sms that I need to pay the following: "DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R788.93 using ref no. ***0 or click payat.io/dstv/***0"..... I have been in contact with them since then asking what is the amount that I need to pay R1046. 10 and I asked why the amount is so much they just keep saying the same thing over and over and over... I keep asking for a supervisor to call me back and just no one gets back to me... I feel that they are giving they customer wrong information and misleading them... I understand if you have price lock then they can't push your subscription up as they want to...

Very unhappy and don't want use DSTV anymore