1 reviews | Active since Jun 2012
Poor service Loni
<p>They never phone you back like promised. since January ive had a problem with my dstv when i bought the new Explora. Ive spent over P5000 in new dishes, new lnbs new cables and isntallers that are *********** to do the job. Everytime you phone the call centre for assistance, they dont listen to the problem and they dont know how to fix the problem and tell you they would phone you back but never do. I have had 4 increases in my DSTV premium in the last 2 years and they never send out a mail saying what you need to pay, so im always cut off. My DSTV is switched off more than it is working due to their incompetence.</p> <p> </p> <p> </p>
Dear Danika
We sorry to hear that you're not enjoying the benefits of having an Explora.
We are unable to access Botswana accounts on our end however, we have escalated your enquiry to the relevant department for resolution. You may follow up by contacting them directly on *** or email *** quoting reference number: ***.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Dear Danika
We sorry to hear that you're not enjoying the benefits of having an Explora.
We are unable to access Botswana accounts on our end however, we have escalated your enquiry to the relevant department for resolution. You may follow up by contacting them directly on *** or email *** quoting reference number: ***.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Once again after paying my subscription for June I was cut off. You didnt even bother to contact me to sort out this problem. Pathetic.
Once again after paying my subscription for June I was cut off. You didnt even bother to contact me to sort out this problem. Pathetic.