AJ
Alberto J

1 reviews | Active since Mar 2023

07 Mar 2023, 14:39

Poor service level

Have been trying for days on end to speak to a consultant. When I eventually get through after holding for 10 minutes, my problem still not resolved. I send emails , get response saying somebody will contact me , but still nothing

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2023, 19:32
Official
Hi Alberto, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
AJ
Alberto J's update09 Mar 2023, 10:00
Reviewer Update
Got a call from a very helpful Andile who helped resolve my issues. Well done and thank you