Poor Service/***********

In October 2015 I paid over moneys to Box Office - Took days and a serious amount of phone calls to get the money available in my Box Office account - I promised myself never to use Box Office again. - On 1 February 2016 I thought let me give Box office another go - Paid over some moneys to rent a movie or two - Guess what - till today - 8 days later - money is still not available in my Box Office account - Have box office listed as a beneficiary on my Internet banking and the detail never changed since I started using Box Office. Made a number of payments prior to October 2016 with no issues - Then Being hugely frustrated with Box Office - I get another sms on Saturday stating my DSTV will be switched off if I do not pay my Subscription - Again - Was paid on 1 February 2016 - same beneficiary account used as I have been using for the last couple of years on my internet banking - I have used probably an hour of my valuable time to send Multichoice proof of payment not to mention the time on my cell phone - Are they trying to force all customers into debit orders as they are losing too many subscribers - Then - how bad is the repeats on DSTV - DSTV - You are getting worse by the day