Poor service from orders, installation, WhatsApp and email.
It is now 3 weeks since I app**** that I still do not have a decoder for my mother.
The one they delivered was the wrong one.
I did tell them I need a normal decoder for the retirement village and they delivered an explora that does not work on their system. I called again and they promised to exchange it on Monday, 7 Feb.
I sent an email to you and still no reaction.
People all move over to Netflix. I now see why.
Your service is pathetic.
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DStv (MultiChoice)'s replyOfficial
10 Feb 2022, 13:05Hi Chrizel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Feb 2022, 13:05
Official
Hi Chrizel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team