Poor service from Multichoice

I upgraded to the pricelock deal. Three days later I received a sms that my service is suspendes due to non payment. Got home and dstv was suspended. Spend R200 on phone calls to reconnect. Agents putting me on hold for 15 minutes. She never came back on line. Had to end connectiion and phone again.

Again on Thursday same thing. Received a sms that service is disconnected due to non payment. Never skipped a payment. Get home and extra view 1 is disconnected. Extra view 2 is off says no subscription Phoned this morning and was cut off due to not enough airtime . Pleaded with the agent not to stop working on the matter if the phone goes dead and ask if it is possible to phone me back. It was not possible. No airtime to phone again. And guess what. The service is still not connected. What am.I suppose to do but wait. Poor service.