LM
Lwando M
1 reviews | Active since Mar 2020
31 Mar 2020, 11:55
Poor service from Multi Choice and Price Hiking Strategy
pathetic service from multichoice i think they are trying to make money out of the poor , my mother is on DSTV access and she does not owe anything but her account is blocked she is told she is owing R334.00 for what we don't know could this be price hiking or what we need answers , i tried calling almost the whole day yesterday with no success i need this resolved asap.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
31 Mar 2020, 12:39Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Mar 2020, 12:39
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LM
Lwando M's updateReviewer Update
31 Mar 2020, 12:44Your urgent assistance will be highly appreciated you cant take advantage of the elderly people here
LM
Lwando M's update31 Mar 2020, 12:44
Reviewer Update
Your urgent assistance will be highly appreciated you cant take advantage of the elderly people here
LM
Lwando M's updateReviewer Update
31 Mar 2020, 12:52No she doesn't have 2 decoders under her name its only 1 decoder she has been paying R100 and i have been making payments on her behalf why it had to change only now ?
i think you need to investigate on your side who does the 2nd one belong to as it surely does not belong to my mother i am responsible of paying her DSTV account
i think you need to investigate on your side who does the 2nd one belong to as it surely does not belong to my mother i am responsible of paying her DSTV account
LM
Lwando M's update31 Mar 2020, 12:52
Reviewer Update
No she doesn't have 2 decoders under her name its only 1 decoder she has been paying R100 and i have been making payments on her behalf why it had to change only now ?
i think you need to investigate on your side who does the 2nd one belong to as it surely does not belong to my mother i am responsible of paying her DSTV account
i think you need to investigate on your side who does the 2nd one belong to as it surely does not belong to my mother i am responsible of paying her DSTV account
LM
Lwando M's updateReviewer Update
31 Mar 2020, 12:59She is on the R99 package she has been on that package ever since why is she suppose to pay R140 more over and above the R200 she has paid already?
her subscription is R99 or R100 which we paid R100 on the 28th March 2020 yesterday the 30th her account was blocked , and we paid another R100 just for her to be reconnected to our suprise she was told to pay R224 more over and above the R200 she had paid already for what ?
you guys are taking chances if i don't get this resolved ASAP i will have no choice but to take it up with the competitions commission as this is day light ******* to elderly people , how many elderly people get robed by you without them noticing ?
her subscription is R99 or R100 which we paid R100 on the 28th March 2020 yesterday the 30th her account was blocked , and we paid another R100 just for her to be reconnected to our suprise she was told to pay R224 more over and above the R200 she had paid already for what ?
you guys are taking chances if i don't get this resolved ASAP i will have no choice but to take it up with the competitions commission as this is day light ******* to elderly people , how many elderly people get robed by you without them noticing ?
LM
Lwando M's update31 Mar 2020, 12:59
Reviewer Update
She is on the R99 package she has been on that package ever since why is she suppose to pay R140 more over and above the R200 she has paid already?
her subscription is R99 or R100 which we paid R100 on the 28th March 2020 yesterday the 30th her account was blocked , and we paid another R100 just for her to be reconnected to our suprise she was told to pay R224 more over and above the R200 she had paid already for what ?
you guys are taking chances if i don't get this resolved ASAP i will have no choice but to take it up with the competitions commission as this is day light ******* to elderly people , how many elderly people get robed by you without them noticing ?
her subscription is R99 or R100 which we paid R100 on the 28th March 2020 yesterday the 30th her account was blocked , and we paid another R100 just for her to be reconnected to our suprise she was told to pay R224 more over and above the R200 she had paid already for what ?
you guys are taking chances if i don't get this resolved ASAP i will have no choice but to take it up with the competitions commission as this is day light ******* to elderly people , how many elderly people get robed by you without them noticing ?
LM
Lwando M's updateReviewer Update
01 Apr 2020, 20:04We have paid the account but still our account is blocked
can someone help us reconnect this account
can someone help us reconnect this account
LM
Lwando M's update01 Apr 2020, 20:04
Reviewer Update
We have paid the account but still our account is blocked
can someone help us reconnect this account
can someone help us reconnect this account