Poor service from Multi choice

What a strategy deployed by Multi choice to trap customer with a discount for a certain duration for their services. Boom!!!! I fell into the trap, Now proof of sms is required for services to be functional after a payment was made. I called in yesterday, was placed on hold and the call was dropped. The decency of calling the client back and resolving the issue was not prioritized. They speak about compliance and giving excellent service, this is pure ******ion. A number of people are being given a slice of obnoxious cake. Good job to DSTV for a good revenue of tears, one customer has been lost I hope more people can be awake from the sleep of ******ion