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Daniel G

1 reviews | Active since May 2020

03 Aug 2023, 15:11

Poor service from Dstv ( multichoice)

Poor service. Till now I m waiting for them to allocate an installer around phalaborwa town till today from Tuesday . The member that offer me the explora ultra deal gave me 2 numbers of the service providers around phalaborwa to contact then I did but the dstv installation department did not allocate or send the JOB Cut or whatever they call it for the installer to proceed with the installation or exchange of the new explora ultra. That’s what I was emailed ENQUIRY REFERENCE NUMBER : ***9 Good day Daniel

Thank you for taking my call earlier and appreciate the opportunity given in assisting you. As per our telephonic interaction this mail serves to confirm we have gone through your account and concluded on resolving the Disney plus and given the R599 deal explora ultra deal .

Please look out for our survey so that you can rate my services. Please assist with rating me as the person who has assisted you with 0 being the lowest 😒and 10 being the highest 😉

Kind regards Thembisisa

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2023, 15:34
Official
Hi Daniel Gabriel, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
DG
Daniel G's update03 Aug 2023, 15:49
Reviewer Update
The problem is the members Tovar are working for Dstv. The can’t solve a problem then always refer you for the supervisor or a manager that doesn’t care about the clients that are paying for your services. One days dstv will not have a lot of clients because everyone will prefer better services from Netflix and all that. That’s so inconvenient to be with dstv.