Poor Service from DSTV

My account has been disconnected yet I had paid in my monthly subscription, spoke to Nicole yesterday (10-04-2026) she promised that the line will be reconnect today being Friday (11-04) Please check recording ref no :***.

It's Friday today (11-04) made a follow up call on ***) with my line at home, spoke to Buhle Nzima who made me hold for 10 minute's .... 10 minutes .....without helping me and my efforts of trying explain that i have reference number regarding my call with Nicole ( ref no***) .

When I requested to speak to Team Leader Katlego Ndlovu who as well didn't want to listen and acknowledge my frustration that I was made to hold for 10 minutes by Buhle, when I request a complaints line or Service Manager I was told by Katlego that DSTV Company has no complaints process in place or line that I can utilize to escalate the poor service matter.

Kindly help in escalating thr horrible service received from DSTV South Africa Regards Themba Letebe Call ref with Nicole (***) My email ***