Poor Service from DSTV

I hate DSTV they are so ***********. every 3rd day they suspend my services because of the money that i have paid end of March that they cannot allocate. Twice a week i have to call them to reconnect my services. I sent them the proof of payment on the 6th of April since then i have sent them 4 POPs. Last week on the 3rd of June I went to their head office in Randburg and i spoke to Bonolo Thekiso, she said i should email again my POP plus my bank statement, I did on the very same day sent those documents. I had to sent another email for a follow up, she said she is apologizing she was off but she would come back to me with an update. Last week Friday they suspended it, I sent her an email on Monday the 10th of June, this was her response after i told her that my services were suspended again "I am so sorry to learn that. I've been checking, only to find that your account was only accessed today by the finance team, i will let you before 2pm this afternoon what the status or update is. " Until today she hasn't came back to me and my DSTV has been disconnected again. When i call the call centre i hold for more than an hour because no one know exactly what is going on with my account. Their service is so bad and they know that they are the only service provider so they treat their customers like ****.