GG
Gino G
1 reviews | Active since Nov 2011
23 Jan 2023, 15:08
Poor service from chat staff
I spoke to 2 of your consultants regarding a settlement letter request. The first said she'd send me a settlement letter, that I have still not received and the second said they don't provide settlement letters and gave me this email address.
Can you urgently send me a settlement letter I'd like to pay the remaining full balance on my account
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Jan 2023, 15:35Hi Gino Goodall,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jan 2023, 15:35
Official
Hi Gino Goodall,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
GG
Gino G's updateReviewer Update
23 Jan 2023, 18:38I received your email, however the there is no settlement figure included in the email received. Urgently send me proper settlement letter including banking details as this was also not attached. I'm trying to give you money but the service m getting is as if this is not the case.
Please see this as urgent
Please see this as urgent
GG
Gino G's update23 Jan 2023, 18:38
Reviewer Update
I received your email, however the there is no settlement figure included in the email received. Urgently send me proper settlement letter including banking details as this was also not attached. I'm trying to give you money but the service m getting is as if this is not the case.
Please see this as urgent
Please see this as urgent