Poor service / *****ent transactions

Sub: Complaint Letter for Poor Delivery Service Respected Sir, With due respect, this letter has been written to inform you that I have called for a overbilling issue and unauthorised removal of show max from my account placed a in March through your call centre 8 months later no feedback. I have also paid the amount through credit card but still, I have got no response from your end. I have called several times on your company’s call centre, but I have got no response. What kind of service are you providing to the customers? I am waiting for my refund now for eight months. This sort of unprofessional behaviour can result in losing your customers and court action. Please can you investigate whom loaded the Indian bundle to my package and further more whom authorised the removal of my show max subscription without my authorisation I would like to know why I have two decoders listed under my subscription but I’m using one decoder. Kindly ensure the matter gets resolved And credited please or I will take legal action. Please respond to my request to refunding me the amount I have wasted Enough time and money on your call centre I hope you will take action on my complaint as soon as possible. Thank you. Customer number ***8