Poor service for pricelock

<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.512px; font-variant-ligatures: normal; orphans: 2; widows: 2;">It's been over a week since the application was done and all docs were sent. I thought the turnaround was 2 days and still no delivery of the explore for the Price lock offer. <br /><span style="color: #040404;"><strong>CASE NUMBER: ********** . I contact you on Facebook and the call centre and they say they can't help without an order number. I have not been given one so how do I give you these details. </strong></span></p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.512px; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="color: #040404;"><strong>I know how dstv works, they won't deliver and then debit me for it. </strong></span></p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.512px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.512px; font-variant-ligatures: normal; orphans: 2; widows: 2;"><span style="color: #040404;"><strong>This service is poor and all you do is escalate and escalate but no answer. </strong></span></p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.512px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Mash Kalenga</p>