Poor service for a paid account

Disgusted at the level of service received from multiple agents within the call centre. I paid my DSTV account on the 25th of June for the month of July yet my account was suspended on the 5th of July. I sent through proof of payment the same day, called in and was told their has been some system delays but my account will be reinstated soon. Sat all night and nothing happened, had to call back the 6th of July, got assisted by a lady, said she received my proof of payment and switched my viewing back on. Saturday morning I received a new SMS saying my account has been suspended and I was to pay a even higher fee to reconnect, I called in a lady once again assisted and claimed that the previous agent had not allocated the funds to my account but she will do so now and my account was reinstated. This morning the 12th of July I received a new sms stating my account has once again been suspended and I'm to pay a even higher reconnection fee. I was then forced to call in again at which point I was very upset and the consultant stated they only received payment today the 12th and I am being charged reconnection fees for every time they had to switch it back on. This is absolutely ridiculous I paid on the 25th June,m my due date is the 1st yet I'm sitting with issues like that. I asked to speak to the manager and more than one agent dropped the call on me after leaving me on hold for 20mins. This has taken alot of time and airtime to watch TV I have paid for you need to get your ducks in a row