TM
Thato M

1 reviews | Active since Apr 2020

22 Apr 2020, 11:08

Poor Service

How can one process a downgrade on the 13th on your WhatsApp self service but today you send us a mag tape for the previous package...it clearly does not work! Please assist in the matter asap with a refund of the amount back into my partners account

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Apr 2020, 11:27
Official
Hi Thato,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
TM
Thato M's update22 Apr 2020, 11:40
Reviewer Update
So the is not turn around time for this?
TM
Thato M's update25 Apr 2020, 16:27
Reviewer Update
Hi my phone is off and Keneiwe just informed me ahe missed a call, could you kindly call her back for feedback

regards,